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Care.com provides information and tools to help care seekers and care providers connect and make informed decisions. Care.com does not provide medical advice, diagnosis or treatment or engage in any conduct that requires a professional license. People told us they felt safe and knew who to talk to if they had any worries or concerns. Policies and training received by staff protected people from abuse.
Staff meetings took place regularly so staff views about the service were taken into account. The home had systems in place to identify assess and manage risks relating to the health, welfare and safety of people who used the service. Staff understood their role in safeguarding the people whom they supported and they understood the whistleblowing policy. Staff were clear about their roles and responsibilities and felt supported by management staff. During the inspection we spoke with seven people who used the service. We spent time observing staff interactions whilst carrying out their duties.
Nearby Senior Living in Zionsville
Took my daughter to the halloween event this year and had a great time. We really enjoyed the evening and look forward to many more. Discover the level of care you or your family member requires.
We saw that people were supported by kind, attentive staff who approached people in a friendly manner. We saw those using the service had a good rapport with those who were caring for them. Relatives we spoke to felt that people were well cared for by dedicated staff.
COMPARE THE COSTS OF ASSISTED LIVING VS STAYING AT HOME
More than 5 pet lovers will send you a message within minutes to a few hours with their quote and details. PetBacker is a top multi-national pet company with a presence in 50 countries for pet lovers to share their love for pets and to hire trusted Pet Sitters with millions of nights stayed. Pet stays via PetBacker are protected by insurance with a world class support team at your side. Accommodation, meals, and assistance with personal care and medication. For more details - staff are happy to answer any of your questions about care. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
Staff members responsible for administering medicines had received appropriate training and their competency was assessed through spot checks of practice. – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon. – the service is performing badly and we've taken enforcement action against the provider of the service. Extremely disappointed with the service provided here for my grandparents- would be happy to provide more details offline.
Assisted Living Castle Rock, CO
People who used the service had no complaints about the treatment and care provided and staff were confident in the registered manager that all complaints raised would be dealt with. We found that people were cared for and their needs were met. The provider acted in accordance with legal requirements to seek consent for care and treatment.
These related to safe care and treatment, staffing and good governance. We returned to the home on 13 July 2016 and found that actions had been taken to meet legal requirements. At this inspection we rated the service as requires improvement in the areas of safe and well led as we required to provider to evidence a track record of continuous improvement.
You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Tudor Gardens on our website at A culture of positive and healthy relationships are of ultimate importance at Gardens Care. We create moments for you to enjoy life with your family, other seniors and our staff.
However these were out of date for some people and we could not be sure that they reflected people’s current needs. New support plans were being developed for people but this process had only recently commenced. People’s risk assessments had been recently reviewed and updated and included guidance on how to manage risk. However these did not always correspond with information contained within people’s support records. During our previous comprehensive inspection of 8, 23 and 30 March 2016 we found three breaches of the Health and Social Care Act Regulations 2014.
People who lived at the home told us that they felt safe, and this was confirmed by the family members and friends that we spoke with. Every stay booked through PetBacker is covered by premium insurance. When you book and pay via PetBacker, PetBacker protects you and your pet with payment protection, pet injury insurance, GPS dog walk reports, daily photo and video reports to ensure a job well done. Reviews by previous pet owners after job completion are transparent to help with your hiring decision. Ratings are provided by Care Quality Commission and reflects the most recent report for this care home, which was published on 3 November 2018. Very pleased with all my interactions and visits to this community.
People’s independence and skills were promoted and supported by staff. Staff who worked at the home received regular relevant training and were knowledgeable about their roles and responsibilities. However, the records that we viewed showed that a number of staff members had not always received regular supervision from a manager. We saw that an application had been submitted to the local authority for additional funding to meet the person’s support needs. During our previous comprehensive inspection of the home which took place on 8, 23 and 30 March 2016 we found three breaches of the Health and Social Care Act Regulations 2014.
The importance of not doing this had been discussed at a staff meeting in June 2016, and we observed that people remained where they wished to be during this inspection. Staff who worked at the home received training designed to ensure that they were able to meet people’s needs and were knowledgeable about their roles and responsibilities. All staff members received regular supervision from a manager to ensure that they were supported in their roles. Staff who worked at the home received training designed to ensure that they were able to meet people’s needs and were knowledgeable about their roles and responsibilities in supporting people.
We spoke with six care workers and the registered manager. The provider had taken action to address our concerns about staffing. We saw that staff members had received recent supervisions from a manager. We also saw that actions had been taken to reduce staffing shortfalls through recruitment of agency staff who were working full time at the home. Appropriate recruitment, induction and training processes had been put in place for these staff. During our previous inspection we had been concerned that people had been required to move to another house within the home when there were staff shortages.
Care home group
It is our belief that the key to aging well is maintaining a life of passion, fulfillment and purpose. We help people to find a best option of senior living for themselves and their close elder relatives. Staff told us they encouraged people to do things such as making meals or drinks so as to enable them to gain confidence and skills for independent living. People’s bedrooms were personalised with their own items and furnishing indicating that people’s choices and preferences were ensured.
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